Customer service and assistance, top of the line.
About the cartridge, there's still room for improvement when it comes to the RL and RS, not so consistent and a lot of splatters occur when working, magnums on the other hand, wow, amazing, smooth and no ink splatters this time, very stable. I would definitely buy their mags, the liners or shader, bot so sure. thank you so much Miss Wendy for such professional work.